UPDATE TO ORGANIC ACRES POST....MOOLALA ROCKS!!

So, I posted this morning about our Organic Acres fiasco and how I sent an email to Moolala requesting my money back.  I expected to hear back from them next week.  That is the usual time it takes, it seems, for a company to respond to a complaint.


Not Moolala, however!!


I emailed them around 8:00ish this morning, and at 8:30 am I received an automated reply that said I would get a personal response within two days.  At 11:00 am this morning, I received this email:



I'm so sorry you have had this experience with one of our merchants. This is certainly not what we want for our members!


Organic Acres have had several issues over the summer and fall and we had hoped they would be able to resolve their issues, but it now seems unlikely that they will be able to fulfill the rest of our members' orders. I know this was a great deal and it’s disappointing that it’s fallen through.


Because this transaction is more than 90 days old our payment processor is unable to refund to your credit card. We can send you a refund check or you can use the funds to buy another voucher.


I've refunded $19.00 to your Moolala Rewards Account 


To request a check all you need to do is login to your account and fill out this form (you can use the link below to go directly to the right page) and you'll receive a check within 10-14 days.


Or, you can use these funds to purchase deals you'll receive an additional 5% bonus instead of the normal 2%.


Again, I'm sorry it turned out this way. If there is anything else I can do for you just reply to this email and let me know.


Thanks!


Pamela


for the Moolala Member Experience Team



How's that for Customer Satisfaction?! I clicked the link that was provided, and YES! The money is back in our Moolala acount!  Hubby and I are very, very happy to have our money back (okay, I know it was only $19.00, but around here, that's a lot of dough)!!  


I am extremely happy and very grateful to Moolala, and after this experience, I won't hesitate to recommend their deal site to anyone!!  Like I said in the blog title, 


"Moolala Rocks!"  

ORGANIC ACRES SCAM *TOTALLY RESOLVED*

Way back in April, Moolala had an Organic Acres deal that I blogged about and a few of you signed up for:

http://www.mymoneymissiononline.com/2011/04/19-for-taste-of-farm-sampler-box-plus.html)  

Well, I am here to tell you that it appears we all were fooled....that it was just a big scam....and if you haven't received your box, which you most likely did not, there is someone that you can contact, at Moolala, to get your money back.  

This is the official email that I found on the Moolala site:

OFFICIAL ANSWER:

Hi, Jon Dale here, I'm the Chief Happiness Officer at Moolala. I wanted to provide you with an update on the situation with Organic Acres.  Unfortunately, due to the overwhelming response and circumstances beyond their control, Organic Acres has not been able to fulfill many of our Members' orders. 

As you know Moolala guarantees every voucher you buy.  As a result if you’re one of the ones who hasn’t received your veggies we’d like to issue you a refund. Please contact us at support@moolala.com.

If you didn’t receive your veggies we’re really sorry, we know this was a great deal and it’s disappointing that it’s fallen through.

If you have any questions please email us.

Thanks,

Jon Dale
Chief Happiness Officer at Moolala

He calls himself the Chief Happiness Officer...Now THAT is FUNNY because I know that I sure am NOT HAPPY with them!!  

HAPPY THANKSGIVING!!

HAVE A VERY BLESSED THANKSGIVING EVERYONE!!  

SOUP SUPPER

I love to buy a rotisserie chicken from the grocery store....I can serve the chicken for supper one night, along with potatoes and a vegetable, and then I can use what is left from the chicken to make soup!  If you don't care about the extra fat in your stock, you could make this all in one day.  However, I like to "de-fat" my stock, so it takes a bit longer.

Ingredients:

1 leftover store-bought rotisserie chicken

1/2 bag (6 oz) extra wide noodles

2 quarts chicken broth (boxed/canned or from bouillon) 

2 big carrots, peeled and sliced into rounds or half-rounds

salt and pepper

In a large stockpot, place the chicken along with the sliced carrots.  Add enough water to cover the chicken and bring to a simmer over medium-high heat.  I like to simmer until the chicken comes off the bones easily.  I then take the chicken out of the broth, remove all of the meat, and return the bones and skin to the water.  Put the meat back in the fridge and simmer the stock for about 4 hours.

**I've found that if you put the leftover chicken pieces in with the bones while you're making broth, the chicken meat tends to lose nearly all it's flavor. Better to save it & add in later.

After the stock is finished, strain and cool.  Then I refrigerate the stock overnight and the next morning, I take off the fat that has risen to the top.  I save this in a container, in the freezer, to make suet for the birds. *Recipe for that coming soon!

I place the stock back on the stove and add the canned broth (if you want a thinner soup, you can add more broth after the noodles are cooked).  After the stock has started boiling, I add the noodles and cook until tender.  Then I cut the chicken up into cubes and add it to the pot.  Heat on low until chicken is warmed through.  Salt and pepper to taste and Voilà!!  SUPPER!!!!

A.Marie